Thank you for purchasing our theme. Before you get started, please be sure to always check out this setup guide and the relevant "How to Guides". We outline all kinds of good information and provide you with all the details you need to use the theme.
If you are unable to find your answer here in our documentation, we encourage you to search our Knowledgebase, watch the beginners Video Tutorials, and also perform a Search for your answer. Chances are your question or issue have been brought up already and the answer is waiting to be found. If you are unable to find it anywhere, then please check out the guide "How to get theme support". Thank you, we hope you enjoy using the theme!




The theme is one of the best documented on Themeforest, it comes with :


  • 100 + help articles written by us
  •  23 Meticulously-scripted and professionally-produced HD video tutorials for beginners

    Extensive setup guide.

  • In-Dashboard Contextual Help. Тhere are little helpers everywhere in the interface, that let you retrieve quick information about the particular fields you are currently viewing.
  • The theme utilises standard for any WordPress theme sold on Themeforest functionality - Revolution Slider, Drag and Drop builder based on Visual Composer and Theme Options panel based on Option Tree and any user with prior experience with ThemeForest themes will feel pretty comfortable with this theme.





Introduction 

Hi, we are VamTam Creative Design Agency specialising in Premium WordPress Themes. We are passionate about good design and strive for perfection in all the work we do.


If you are new to WordPress and this is your first site using this platform it is a good idea to learn WordPress prior to working with the theme. We have 23 meticulously-scripted and  professionally-produced HD video tutorials for beginners that will help  you to get familiar with WordPress

Video Tutorials for Beginners

Please note that you have to be logged in to our Help Desk in order to see the video guides.


Help us out!

We continually work on our documentation, so please let us know if you have any issues!

If you are feeling that our documentation has errors or can be improved, please contact us.

Any contribution is much appreciated.

Thank you!


Licensing Terms

Please be advised, in order to use the theme in a legal manner, you need to purchase a separate license for each domain you are going to use the theme on. A single license is limited to a single domain/application. For more information please refer to the license included with the theme or Licensing Terms on the ThemeForest site. 



Hosting and Domains


Low-Cost Solution

Our themes require that you have WordPress installed and running on a web hosting account. We recommend you use a host trusted by WordPress that has quality products and service. Many users ask us who we recommend and we think Bluehost is one of the best solutions out there





Premium Managed Solution
WordPress hosting perfected

Stunning speed, powerful security, and best-in-class customer service. At WP Engine, WordPress isn’t just our platform, it’s our passion.


WP Engine Managed WordPress Hosting



Theme Customisation

Our support covers getting setup with the theme, theme related questions and bugs or issues that occur when using the theme. Customisation can be any work you need doing to the theme that is not covered by the scope of our support. In most cases, this is anything that falls outside of the options the theme offers. While we take custom projects occasionally most of the time we are busy working on new themes. The good news is that you will find plenty of quality developers and designers in the new Envato's website -  Envato Studio.





Installation and Updates


Clany - Cleaning Services Wordpress Theme has been tested on all major browsers and the latest version of WordPress. We have gone through the setup process multiple times and provided the best possible instructions.

We strongly recommend you to use a fresh install of WordPress and integrate your content into the pages according to the documentation. Of course, you can try to implement the theme into your current WordPress, but we will not provide in-depth support for it. The theme has specific settings that may conflict with your current setup of categories,  plugins, javascript use, and more.


Requirements for Clany - Cleaning Services Wordpress Theme  


To use Clany - Cleaning Services Wordpress Theme, you must be running WordPress 4.4 or higher. Below is a list of items you should ensure your host can comply with.


  • Check to ensure that your web host has the minimum requirements to run WordPress.
  • Always make sure you are running the latest version of WordPress
  • You can download the latest release of WordPress from official WordPress website 
  • Always create secure passwords FTP and Database

 


Install & Activate VamTam Theme


You may check our in-depth installation tutorial or follow the instruction below: 

Installation Guide



1.Download the "Installable WordPress file only" from your ThemeForest Account - "Downloads" tab.



2.Login to your WordPress Administration Panel.

3.Select the Appearance panel, then Themes.

4.Select "Install Themes" tab and select Upload.

5.Browse your computer to select your "theme name".zip file you've just downloaded.

6.Click Install Now and WordPress will work its magic and install the theme.

7.Activate the theme

8.Now go to General Settings and click the "Save changes" button to update the CSS styles



Install the recommended plugins

When you first install any Wordpress theme, it will not contain all the extra content that you might have seen in the live demo. The first step to recreate the live demo is to install the recommended plugins.

You can do this from 


Appearance > Install Plugins


Live Demo Content. How does it Help Me?


Please note that you must install the required plugins prior to importing the dummy content. 


This is a great feature that helps novice WordPress users and veterans alike. This feature makes the necessary settings/configurations and installs demo content in the WordPress theme: categories, pages, posts, and widgets.

Your VamTam theme will look exactly like the one you see in our live preview. It doesn't matter if you know WordPress inside out or seen it for the first time, it's always easier to modify posts, categories,  pages and widgets that are already there rather than creating them from scratch. Moreover, it is easier to understand how your new VamTam theme works.

Our Demo Content is a tremendous feature that will save you a lot of frustration and headache at a press of a button. Try it out. We promise you won't be disappointed.


Please note that the dummy content doesn't come with the original images due to copyright restrictions. If you like the images from the demo and you intend to use the theme, check out the guide "Stock used in the theme" in the section "Changelog and Credits"


You will notice that widgets, content and Revolution Slider demo slides can be imported separately.

You can access the feature from your WordPress admin panel:

WP navigation menu > Appearance > VamTam Theme Setup > Step 3: Content, Widgets, Slider Revolution, Max Mega Menu or Ninja Forms

Click on Save Changes.



Logo


Using a Text Logo

  1. Go to Dashboard > Appearance > Customize > Site Identity
  2. Locate the Site Title item.
  3. Change it to what you like.
  4. Click the "Save & Publish" button.

Using an Image as a Logo 


       1. Go to Dashboard > Appearance > Customize > Site Identity

       2. Locate the "Custom Logo Picture" and upload your logo.

       3. Click the "Save & Publish" button.




Menu

WordPress automatically creates a menu of your pages for you, but the Custom Menu feature gives you complete control of what appears in the menu, where it appears and also the menu title. Many times the page title you want to use will take up a big part of the width of your header where the navigation menu appears. Custom menu allows you to shorten or totally change the name that appears in the navigation.


We use Custom Menus feature in all our themes. If you haven't imported the demo content, you have to create one.

If you need detailed info on this topic please read this guide:

Theme Navigation



Problems Installing?

On rare occasions, our themes may not be installed properly. If you have any issues with installing the theme, you might want to first check the 

Common Installation Issues Guide

 

 

Updates

If you need to update a theme to a newer version, check this guide:

Update Guide




Layout

Changing layout is easy and takes place in the theme's options panel:




Global layout options are located here: Go to Dashboard > Appearance > Customize > Global Layout 



Boxed or Full-Width Layout

You can set the general layout of the website from Go to Dashboard > Appearance > Customize > Global Layout 


Header Layout

Go to Dashboard > Appearance > Customize > Top Bar or Header

In this section, you can change the Header and Top Bar layouts, set the height of the header area.

You can enable or disable the SEARCH.

This will be the default layout for all pages.


Body Layout

Go to Dashboard > Appearance > Customize > Body

In this section, you can enable or disable the body top widget areas and the body sidebar areas.

You can set the width of the sidebars.

This will be the default layout for all pages.



If you need detailed info on this topic please read this guide:

How to activate sidebars and add widgets to them? 



Footer Layout

Go to Dashboard > Appearance > Customize > Footer

You can enable or disable the footer widget areas and choose the desired layout.

This will be the default layout for all pages.


If you need detailed info on this topic please read this guide:

How to activate sidebars and add widgets to them? 



Styling Your Website


You can easily edit the color and the background of each entity of your website. Just follow the instructions below.




Styling of Elements

  1. Go to Dashboard > Appearance > Customize > Styles > Global Color/Background Settings in your back-end.
  2. You will see accent colors - all website elements are attached and grouped to these colors. Simply change the colors by using the color picker or input the color value in the box.
  3. Click the "Save & Publish" button after you finish editing.

Changing Backgrounds

  1. You can change the background of the different section of the website: header, body, footer. You have also general page background located in Go to Dashboard > Appearance > Customize > Top Header or/ Header or/ Body or/ Footer
  2. Locate the section that you want to change.
  3. You can choose a color or an image as a background.
  4. If you choose an image you can make it full screen switching on the "cover" option.
  5. Select image repeat method in the drop-down.
  6. Click the "Save & Publish" button after you finish editing.

Changing Fonts

The general font styling options are located here: Go to Dashboard > Appearance > Customize > Global Typography. The options for styling the fonts in the different sections of the website are located in Go to Dashboard > Appearance > Customize > Top Header/Header/Body/Footer.


Styling the Menu

Menu styling options are available in Dashboard > Mega Menu > Menu Themes (if you have the Max Mega Menu plugin installed)





Mobile header layout options are available in Dashboard > Mega Menu > General Settings (if you have the Max Mega Menu plugin installed)



If you need more info please read this guide: Guide to Max Mega Menu


Using Custom CSS

There is a limit to what the theme options can do. When you are trying to customize colors, text, margins, padding, control an element's size, etc., options aren't always the best solution. The preferred way  to do it is with your own CSS

  1. Navigate to Appearance » Edit CSS
  2. Insert your custom CSS code into "Edit CSS" text area.
  3. Press the [Save Stylesheet] button. Your custom CSS styles will be added at the end of main theme stylesheet file (thestyle.css.phpfile). Please note that your custom styles may not apply immediately as the main theme stylesheet file is being cached by your browser. To empty the browser cache and load the new stylesheet please try to reload the website by pressing CTRL + R key combination several times.

If you need more info please read this guide:

How to add custom CSS / PHP code or modify the theme code



How to add/edit the pages' content 


The Beaver Builder Plugin is integrated into the Clany - Cleaning Services Wordpress Theme. 


In order to start building layouts, open any of your pages in the Pages section of your website Dashboard. Within each page, click the Page Builder tab to launch Vamtam Beaver Builder.

Start Vamtam Beaver Builder for a new page:



When you create a new page, start Page Builder from the Add New Page or Edit Page screen.

Click the Page Builder tab to the right of the Text Editor tab, as shown in the following screenshot.


Start Vamtam Beaver Builder from the Admin bar:




After you have saved a page that was built with Vamtam Beaver Builder, you can click the Vamtam Beaver Builder in the WordPress admin bar to open the page for editing with Vamtam Beaver Builder.


Guide to Vamtam Beaver Builder




Setting up pages


Global Options

Any VamTam theme comes with theme options that are global and are valid for all pages/posts, archive pages, and custom post type. You will see the global options Dashboard > Appearance > Customize


Local Options

You have an option to override some of the global options. These options are located just below your text editor in pages/posts/portfolios. You can create unique style and layout for any page/post/portfolio post.



Setting up the Home Page

Any page you create can be set as a Homepage.

Please navigate to Settings > Reading of your WP Admin Dashboard and select the static page. Now you can choose from the drop-down menu any of the existing pages as a Home Page.

Please note that even if you want to display a classic blog on the front page, you have to create a static

blog page with the blog shortcode and then follow the steps above. You do not have to choose "your latest post" or

set any page as a blog post page. These options will enable the standard WordPress blog styling.



Setting up Blog Listing Page and Blog Posts



Setting up Blog Listing Page

  1. Please navigate to Pages > Add New
  2. In the VamTam Builder click on the "Blog" element. Once the element is inserted you can click on the "edit" button to change its settings. You can control - the number of the posts per page, pagination on/off, the image on/ off, showing particular category or a post.
  3. Publish changes.

In Customize > General > Posts you will find options to hide the meta info and pagination type.

Blog Archive Pages: Categories, Post formats, Tags, Monthly  Archives. These blog listings are created automatically. In Customizer > Layout - you can change the default layout and respectively the layout of the blog archive pages.


Setting up Blog Posts


Creating Blog Post

  1. Please navigate to Posts > Add New
  2. Choose the category, tags or post format from the options on the right-hand side.
  3. Set the post format settings according to the help text above the editor.
  4. Publish.

You can customize the layout and style of your Blog Post in two locations:


Global Layout and Styles


Global Layout

If you need to change the layout - please navigate to Customizer > Layout.

if you need to change a particular area of the website go to the tabs - header, body, footer.


Global Styles

If you need to change the style (colors, backgrounds, typography) please navigate to Customizer > Styles

if you would like to style particular area of the website, go to the tabs - header, body, footer.

In Customizer > General > Posts, you will find options to hide the meta info.



Local Layout and Styles


You have an option to override some of the global options. These options are located just below your text editor. You can create unique style and layout for any blog post. 


If you need more info please read this guide:


Guide to Blog listing and Blog posts



Creating a Portfolio Listing Page

Please do the following to create a standard portfolio:

  1. Please navigate to Pages > Add New
  2. In the VamTam Beaver Builder click on the "Portfolio" element.
  3. Once the element is added click on the edit button, choose your setting and click on "Save Element" button.
  4. Publish changes.

Creating a Portfolio Item

Portfolio item is a single entity of your portfolio collections. It can be a photo, a project, a design or a product etc.

  1. Go to Portfolios (in the main WP navigation menu on the left) > Add New.
  2. Select the Portfolio item post format - gallery, image, video, link, document, HTML.
  3. Set the settings of the post format according to the help text above the editor.
  4. Attach the post to a category/ies. They are found on the right-hand side.
  5. You can add different description text that will show in the portfolio items listing page to the excerpt module, found below the text editor.
  6. Publish changes

Image - Use the standard Featured Image option for the portfolio image. Use the editor for your content. Clicking on the image in the Portfolio listing page will open up the image in a lightbox. You will need "Link" post format if you want to click on the image to lead to the portfolio post.

Gallery - Use the "Add Media" button in a text/ image block element to create a gallery.This button is also found on the top left side of the visual and text editors. Please note that when the media manager opens up in the lightbox, you have to click on "Create  Gallery" on the left and then select the images for your gallery.

Video - Put the URL of the video in the post format options field above the editor. You must use an oEmbed provider supported by WordPress or a file supported by the [video] shortcode which comes with WordPress. Vimeo and Youtube are supported.

Link -  Use the standard Featured Image option for the portfolio image. Use the editor for your content. Put the link in the post format options field below if you want the image in the portfolio listing to lead to a  particular link. If you leave the link field blank, clicking on the image in the portfolio listing page will open up the portfolio post.

Document - Use the standard Featured Image option for the portfolio image. Use the editor for your content. The image will only be shown in the portfolio listing.You will need "Link" post format if  you need the featured image to appear in the post itself

HTML - Use the standard Featured Image option for the portfolio image. Use the editor for your content. 

You can customize the layout and style of your Portfolio Posts in two locations:


Global Layout and Styles


Global Layout

If you need to change the layout - please navigate to Customizer > Layout.

if you need the change particular area of the website, go to the tabs - header, body, footer.


Global Styles

If you need to change the style (colors, backgrounds, typography) please navigate to Customizer > Styles

if you would like to style particular area of the website, go to the tabs - header, body, footer.

In Customize > General > Posts, you will find options to hide the meta info.



Local Layout and Styles


You have an option to override some of the global options. These options are located just below your text editor. You can create a unique style for any project post.


If you need more info please read this guide:

Guide to Portfolio listing and Portfolio posts



Setting up the slider

We always recommend importing the demo content. If you have done so you would have imported the sample sliders that come with the theme and replicate the one on the demo website. You can use these sliders as a starting point for your own website. The "sample sliders" are well designed and complex sliders. If you are not yet familiar with the slider and theme options it is a must to use them. Revolution Slider is powerful and complex parallax slider. It gives you unlimited opportunities to create slides with many sub-layers with a different animation.Please note that the Revolution Slider is a plugin and have its own options panel found in the main left side navigation menu - Revolution Slider


Guide to Revolution Slider




Setting up the WooCommerce plugin

The theme is compatible with WooCommerce and includes full design integration as well as custom shortcodes.

If you don't need WooCommerce simply don't install it and all the features, codes and anything required for  WooCommerce will not be loaded. Vice versa, if you need to set up  WooCommerce just install it like you do with other plugins - WooCommerce Plugin. Once installed and activated, WooCommerce menu will be added to the WordPress main navigation menu on the left.

The Woo sample products from our demo website are not included in the general demo content import. In case you need the sample events from the demo website - please open a ticket at our Help Desk -  support.vamtam.com.


Guide to WooCommerce


       

Setting up the Events Calendar plugin


You can find more information in this article: Guide to The Events Calendar Plugin




Setting up the Event Tickets plugin


You can find more information in this article: Guide to The Event Tickets Plugin




Setting up Ninja Forms Plugin


You can find more information in this article: Guide to Ninja Forms Plugin



Setting up the Booked Plugin


You can find more information in this article: Guide to Booked Plugin




Setting up Jetpack plugin


You can find more information in this article: Guide to Jetpack plugin


This theme requires to activate the Unplug Jetpack plugin as well: Guide to Unplug Jetpack plugin




Theme Support


To help speed along your request, we require that you follow the steps below before posting a ticket in the Help Desk


Step 1

First, please take a moment to search this page and the other help guides, as the answer to your question is likely already in here. You can press CTRL+F in your browser and then search this entire page for keywords. Or, browse the topics in the navigation menu. It's the fastest way to get the answer you need!

Step 2

If your question has not been brought up, then please open a ticket and always include:

Your live site URL that shows the issue

Version of the theme and version of WordPress you are using

Specific browser or device involved if applicable

Detailed information describing the issue

Possible screenshots of the issue

Step 3 

To speed the process up, you may include your WP & FTP login info.

Step 4 

Let Us All Be Civil and Happy People.


Posting a ticket in the Help Desk

Prior to contacting us please enter your Envato User Name, your Envato API Key and the purchase code in the Theme options panel - general settings - the tab "purchase". We need this information for verification and testing purposes. Please also provide the URL of your installation.

 

If you have difficulties finding the purchase data check out this guide: Envato Purchase data


if you have installed the theme on a localhost, please provide the Item Purchase Code in addition to entering the purchase data in Appearance > VamTam Theme Setup

 




Contextual Help Documentation integrated into WordPress contextual help

This theme extends WordPress contextual help with many useful topics. If you get stuck using the theme, please check this source first. If the topic is not displayed in contextual help, you may also visit this User Manual.

To access contextual help simply hover over the "Help" balloon below the titles of each option.


Support Channels

VamTam provides theme related support via our Help Desk,  knowledge-base & video tutorials.


Why not a Support Forum?

Simply put, so we can offer you superior support.

A forum works only when you have a large enough active community -  thousands of people willing to participate on a daily basis. The smaller the community, the more likely you are to wait for a long time before someone answers your question. Unfortunately, even the top authors in  Themeforest have only a few hundred active users on a daily basis and  this is not enough to make the forum works


Why not the Themeforest Comment Board?

1. Help Desk functionality is lacking - assigning, escalating and prioritizing tickets is not possible.

2. It is difficult to track the communication.

3. It is a public channel and you can't send sensitive information - ftp/admin credentials.


Support Hours

Our general support hours are Monday to Friday, 0 - 24h. During this time, we can generally provide feedback on any support queries within 6 - 14 hours, whilst we will also commit to answer any queries during weekends and holidays within 24-36 hours.


Extent of our Support

All of our items come with free support, and we have a dedicated support team to handle your requests.

We only cover support for our themes, and cannot give general  WordPress support that isn't related to our themes. For general  WordPress support, you will have to use the Video Guides for Beginners and www.WordPress.org/support

We are not able to provide support for code customizations or third-party plugins. We understand that there is a fine line between what is considered support & modifications. So whilst we will try to help you with any type of query (support or modification), we cannot provide extensive help in terms of modifications. Technical support will thus take priority over modification support.


Definition of Modification Support

If you are requesting modification help, which only requires us to publish a couple lines of code, we will be glad to assist you. If however, your query requires more than that amount of code to be published, we can only provide guidance and you would then need to hire a developer if you don't have the skills to implement it yourself.


Bug Fixing

It is our commitment to fix all theme bugs as quickly as possible after they are brought to our attention. During our general support hours, we can fix bugs within 24 - 48 hours.

       


Thank you for purchasing our theme. Before you get started, please be sure to always check out this setup guide and the relevant "How to Guides". We outline all kinds of good information and provide you with all the details you need to use the theme. 

If you are unable to find your answer here in our documentation, we encourage you to search our Knowledgebase, watch the beginners Video Tutorials, and also perform a Search for your answer. Chances are your question or issue have been brought up already and the answer is waiting to be found. If you are unable to find it anywhere, then please check out the guide "How to get theme support". Thank you, we hope you enjoy using the theme!