Basic Troubleshooting Steps
1. If your issue occurred while you are installing or just after you installed the theme, please refer to the guide: Common Installation Issues. ...
Mon, 2 May, 2022 at 9:37 AM
To help speed along with your request, we require that you follow the steps below before posting a ticket in the Help Desk . Step 1 – First, please tak...
Mon, 30 Mar, 2020 at 6:25 PM
Most often the issues you have related to the update process are due to one of the following reasons: Incompatible WordPress version The latest Word...
Mon, 30 Mar, 2020 at 6:14 PM
Finding your Error Logs via FTP Your error logs will help you to solve your WordPress problems. There are three common ways to access them. First, let’s...
Mon, 30 Mar, 2020 at 6:12 PM
WP_DEBUG WP_DEBUG is a WP constant that is found in the wp-config.php file. Once you define it in wp-config.php you’ll start seeing PHP notices and also...
Mon, 30 Mar, 2020 at 6:07 PM