Basic Troubleshooting Steps
1. If your issue occurred while you are installing or just after you installed the theme, please refer to the guide:
Common Installation Issue...
Mon, 27 Mar, 2017 at 12:55 PM
To help speed along your request, we require that you follow the steps below before posting a ticket in the Help Desk . Step 1 – First, please take a mo...
Mon, 27 Mar, 2017 at 12:59 PM
Most often the issues you have related with the update process are due to one of the following reasons:
Uncompatible WordPress version
The late...
Mon, 27 Mar, 2017 at 1:02 PM
Finding your Error Logs via FTP
Your error logs will help you to solve your WordPress problems. There are three common ways to access them.
First, l...
Sun, 25 Jan, 2015 at 6:23 PM
WP_DEBUG WP_DEBUG is a WP constant that is found in the wp-config.php file. Once you define it in wp-config.php you’ll start seeing PHP notices and also...
Mon, 27 Mar, 2017 at 1:02 PM