Basic Troubleshooting Steps

Basic Troubleshooting Steps
  1. If  your issue occurred while you are installing or just after you installed the theme, please refer to the guide: Common Installation Issue...
Mon, 27 Mar, 2017 at 12:55 PM
How to Get Theme Support
To help speed along your request, we require that you follow the steps below before posting a ticket in the Help Desk . Step 1 – First, please take a mo...
Mon, 27 Mar, 2017 at 12:59 PM
Troubleshooting steps after an update / upgrade
Most often the issues you have related with the update process are due to one of the following reasons: Uncompatible WordPress version The late...
Mon, 27 Mar, 2017 at 1:02 PM
Error logs - How to find them ?
Finding your Error Logs via FTP Your error logs  will help you to solve your WordPress problems. There are three common ways to access them.  First, l...
Sun, 25 Jan, 2015 at 6:23 PM
How to enable WP_DEBUG ?
WP_DEBUG WP_DEBUG is a WP constant that is found in the wp-config.php file. Once you define it in wp-config.php you’ll start seeing PHP notices and also...
Mon, 27 Mar, 2017 at 1:02 PM